Event registration

Event and Plenary Welcome

Keynote #1: Priya Lakhani OBE

Priya is the founder and CEO of CENTURY Tech, an award-winning education company that aids the implementation of AI and machine learning in classrooms. Priya also co-founded the Institute for Ethical AI and served as a Non-Executive Board Member at the Department for Digital, Culture, Media and Sport and on the UK Government's AI Council.

Panel 1: 'Growth is a Strategic Choice'

In this panel, we'll explore the critical decisions and intentional choices that MSP (Managed Service Provider) leaders must make to achieve a successful growth trajectory. This discussion goes beyond the typical challenge-solution-benefit framework and delves into the mindset and strategic foresight required to scale a business effectively. This panel will set the stage for understanding growth as a deliberate, strategic choice. Expect to hear insights on aligning business vision with actionable strategies, balancing risk with reward, and steering the company towards sustainable success.

Coffee & Networking

1-to-1 meetings

Lunch & Networking

The State of the MSP Market

In this keynote, IT Europa Editor Will Garside looks at the current state of the UK managed IT services market drawing upon analyst data and internal IT Europa research along with insights gleaned from hundreds of discussions across the last year with partners, vendors, and influential industry watchers. The session will touch on where we are today, the three biggest trends that will impact the MSP community over coming year and longer-term strategic shifts that leaders will need to consider as they continue their growth journey.

Panel 2: 'Growing Yourself'

This panel focuses on the often-overlooked aspect of business growth: personal development. The discussion will center on how self-awareness, reflection, and personal leadership play crucial roles in driving business success. Attendees will learn about the strategies, techniques, and habits that can help them recognize and achieve their personal growth goals, which are integral to leading a business effectively. The panel will provide practical advice on how to continuously develop as a leader, ensuring that personal growth aligns with and supports the broader business objectives.

Coffee & Networking

Panel 3: 'Make Disruption a Growth Driver'

In today's rapidly changing market, disruption is inevitable. This panel will explore how MSP leaders can turn market disruptions—whether technological, economic, regulatory, or behavioral—into catalysts for growth. The discussion will cover both macro-level disruptions, such as regulatory changes and economic shifts, and micro-level changes, such as evolving buyer behavior, M&A activities, and emerging competition. Panelists will share strategies for not just surviving disruption but leveraging it to gain a competitive edge. Attendees will leave with actionable insights on how to anticipate market changes and position their businesses to capitalize on new opportunities

Panel 4: 'Growth is a Team Sport'

Building and Sustaining High-Performance Teams and Partnerships This panel will highlight the importance of talent, collaboration, and partnership in achieving long-term business growth. Panelists will focus on how to plan, build, and sustain effective teams and partnerships that drive business success. The conversation will emphasize the value of fostering a winning culture, promoting flexibility, and moving beyond rigid functional models. Attendees will gain insights into creating a collaborative environment that supports innovation and growth, ensuring that their businesses are well-positioned for future success.

Plenary end

Coffee & Networking

1-to-1 meetings

Growth Forum Arms & Hotel check in

Pre-dinner drinks reception

Dinner